Terms of Service

Kaboa provides business advisory services, including in person operator days and ongoing advisory support. The scope, dates and fees for your engagement are agreed in writing before work begins, by email or proposal. Where those written terms differ from this page, the written engagement terms apply.

Fees are quoted in Australian dollars and are payable on the terms set out in your engagement. Unless stated otherwise, a booking is confirmed once payment or a deposit is received. Travel and accommodation costs for on site work are quoted separately and are payable by the client.

To get value from the engagement you agree to provide accurate information about your business, make the relevant people available for scheduled sessions, and implement or delegate the actions agreed during the work. Kaboa cannot install a system in a business that will not participate in it.

Our services are operational and business advisory in nature. We do not provide legal, accounting, tax, financial product or insurance advice, and nothing we deliver should be treated as such. You remain responsible for decisions you make about your business.

Business results depend on factors outside our control, including your market, staff and execution. We do not guarantee any particular revenue, profit or time saving outcome, other than the deliverables described in our guarantee.

For in person operator days, if you do not leave the day with a documented weekly operating rhythm, a clear admin and quoting workflow, and a 30 day implementation checklist, you do not pay the fee for that day. The guarantee must be raised with us on the day or within 7 days of it. Travel and accommodation costs already incurred remain payable.

Each party will keep the other party’s non public business information confidential and use it only for the purposes of the engagement, unless disclosure is required by law.

Kaboa retains ownership of its frameworks, templates and methods. On full payment, you receive a perpetual, non exclusive licence to use the materials and documented workflows we produce for you inside your own business. You may not resell, licence or publish them.

Nothing in these terms excludes rights you have under the Australian Consumer Law. Where we are permitted to limit liability, our total liability for any claim arising from an engagement is limited, at our option, to resupplying the service or refunding the fees you paid for the part of the service the claim relates to. We are not liable for indirect or consequential loss, including lost profits.

Cancellation and refund arrangements are set out on our Refunds and Cancellations page, which forms part of these terms.

We may update these terms from time to time. The version published when you book applies to that engagement. These terms are governed by the laws of Queensland, Australia, and the courts of Queensland have jurisdiction.